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Privacy Policy
Last Updated : 25 August 2026
At Amberly Resin, we respect your privacy and are committed to protecting the personal information you provide when using our website, https://www.amberlyresin.com/.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
By using our Website or placing an order with us, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect the following types of information when you visit our Website, contact us, or place an order.
A. Personal Information
Depending on how you interact with us, we may collect:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Other contact details you provide to us
B. Order Information
When you purchase a product, we may collect information relating to your order, including:
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Products purchased
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Customization details
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Order number
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Shipping and delivery information
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Payment-related information necessary to process your order
We may not directly store your complete payment card or banking details. Payments may be processed securely by third-party payment providers.
C. Images and Customization Files
Because we offer customized products, you may choose to upload photographs, artwork, designs, or other files for customization.
These files may be used solely for purposes such as:
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Creating or customizing your ordered product
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Reviewing your customization requirements
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Communicating with you regarding your order
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Resolving issues related to your customization
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Providing customer support
You should only upload images or files that you have permission to use and provide to us.
Unless otherwise stated or you give us permission, we do not use your uploaded personal images for advertising, promotional campaigns, or public display.
D. Automatically Collected Information
When you visit our Website, certain information may be collected automatically through cookies, analytics tools, and similar technologies.
This may include:
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IP address
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Browser and device information
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Pages visited
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Time spent on pages
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Website interactions
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Referring website or source
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General geographic information
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Technical and usage information
We use this information primarily to understand how visitors use our Website, improve its functionality, and provide a better shopping experience.
How We Use Your Information
We may use the information we collect to:
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Process and fulfill your orders
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Create customized products according to your instructions
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Communicate with you about your orders
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Respond to questions, requests, and customer-service inquiries
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Process payments
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Arrange shipping and delivery
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Improve our products, services, and Website
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Understand Website usage and visitor behavior
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Detect, prevent, and address fraud, abuse, or security issues
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Maintain the security and functionality of our Website
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Comply with applicable legal and regulatory requirements
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Protect our legal rights and interests
We will only use your personal information for legitimate business purposes and in accordance with applicable law.
Customer-Uploaded Images and Files
We understand that customized orders may involve personal photographs or other private files.
Uploaded files are used to fulfill the customization requested by you. You are responsible for ensuring that you have the necessary rights or permission to upload and use any image, photograph, artwork, or other file submitted through our Website.
We will take reasonable steps to protect uploaded files and restrict access to people who need them to process your order.
After your order has been completed, we may retain customization files for a reasonable period where necessary for customer service, order records, dispute resolution, legal obligations, or legitimate business purposes.
Where such files are no longer reasonably required, we may delete or securely dispose of them.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share information with trusted third parties when necessary to operate our business and provide our services, including:
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Website and e-commerce service providers
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Payment processors
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Shipping and delivery providers
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Analytics providers
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Technology and hosting providers
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Customer-support providers
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Professional advisers or service providers
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Government authorities or law-enforcement agencies when required by law
These third parties may only receive information reasonably necessary to perform their services or where disclosure is legally required.
Payments
Payments made through our Website may be processed securely through third-party payment service providers, including Razorpay.
We do not intend to collect or store your complete payment card details on our own systems. Payment-related information may be collected and processed by Razorpay in accordance with its own privacy policy and terms.
We recommend reviewing Razorpay’s privacy policy and terms for more information about how your payment information is handled.
Cookies and Analytics
Our Website may use cookies and similar technologies to provide essential website functionality and understand how visitors use our Website.
We may use analytics services to collect information about Website traffic and user interactions.
Analytics information may help us understand:
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Which pages are visited
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How visitors navigate the Website
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Which products or pages are most useful
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Website performance
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General visitor trends
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some Website functionality.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain certain information for longer periods when necessary to:
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Complete or maintain transaction records
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Provide customer support
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Resolve disputes
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Prevent fraud
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Comply with legal, tax, accounting, or regulatory obligations
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Protect our legal rights
Customer-uploaded customization files may be deleted when they are no longer reasonably necessary for these purposes.
Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your information where legally permitted
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Withdraw consent where processing is based on consent
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Request information about how your personal information is used
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Object to certain processing activities
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Request restriction of certain processing activities
To exercise a privacy-related right, you may contact us using the details provided in the Contact Us section below.
We may need to verify your identity before completing certain requests.
Children's Privacy
Our Website is not intended for children who are unable to legally provide personal information without appropriate consent.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
Third-Party Websites
Our Website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or applicable laws.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this page periodically to stay informed about how we handle your information.
Contact Us
If you have questions about this Privacy Policy, want to request access to or deletion of your personal information, or have any privacy-related concerns, please contact us:
Instagram : @amberlyresin
Email : help.amberlyresin@gmail.com
Website : https://www.amberlyresin.com/
We will make reasonable efforts to respond to privacy-related requests within a reasonable period and as required by applicable law.
Consent
By using our Website and voluntarily providing your personal information, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.
Where consent is legally required, we will obtain consent in accordance with applicable law.